Shipping policy
This shipping policy applies to all orders placed through the Gaudico webshop (“we”, “us”, “our”). By placing an order, you agree to this shipping policy.
1. Shipping Area
We ship to addresses within the European Union.
We currently do not offer shipping outside the EU.
2. Shipping Costs
We offer free shipping on all orders within the European Union.
No additional shipping costs will be charged at checkout.
3. Processing Time
Orders are usually processed within 1–3 business days.
After processing, your order will be handed over to our shipping partner.
4. Delivery Time
Estimated delivery time within the European Union is usually:
5–12 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, holidays, peak periods or other circumstances outside our control.
5. Tracking
After your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to track your order.
6. Incorrect Address
It is the customer’s responsibility to provide correct and complete shipping details.
If an order is returned due to an incorrect or incomplete address, we reserve the right to:
- Cancel the order
- Charge additional shipping costs for reshipment
7. Delays
We are not liable for delays caused by carriers, force majeure, weather conditions, customs, peak periods or other circumstances outside our reasonable control.
8. Loss or Damage
If your order arrives damaged, please contact us within 48 hours of receiving it at:
Please include clear photos of the packaging and the product so we can assess your claim.
9. Contact
For questions about shipping, please contact us at: